Frequently Asked Questions

What is your shipping Policy?

FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES for prints are calculated based on your cart total as follows:

Cart Totals

Standard Shipping

2-Day Shipping

Overnight Shipping

International Shipping

$0 - $49.99

$9.49

$14.99

$19.99

$11.89

$50 - $149.99

$16.99

$24.99

$34.99

$21.247

$150 - $199.99

$19.99

$29.99

$39.99

$24.99

$200.00 - $249.99

$26.99

$39.99

$54.99

$33.74

$250 - $499.99

$29.99

$44.99

$59.99

$37.49

$500 - $999.99

$49.99

$74.99

$99.99

$62.49

$1000 +

$99.99

$149.99

$199.99

$124.99


What is your Policy on Returns/Exchanges/Refunds?

Our printing house does not directly offer refunds. However I want you to be happy and if there is an issue I am happy to work out a solution for you, so never hesitate to reach out to me.  

Our policy here at Katzner Photography, we want to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact us here CONTACT US and include your order number and a brief description of what’s going on. Someone will contact you to see how we can help.

This includes if your order arrives damaged, reach out to me at katzner.photography@gmail.com and I will make sure to get a replacement shipped out to you immediately!

Please note that there’s a standard 15% restocking fee that is applied for any order canceled or exchanged.


How can I keep up with your new work?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter CLICK HERE !

You can also follow us on our social media pages as we are constantly posting about new work!

Instagram: www.instagram.com/katznerphotography

Facebook: www.facebook.com/katznerphotography/

Twitter: www.twitter.com/katznerphotos/


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The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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